Outsourcing is growing at a phenomenal rate. Eastman Kodak, General Motors, Rank Xerox, British Aerospace, Rolls Royce are among many companies to have contracted out important, but non-core, activity. The British Government has even outsourced the principal functions of the Department of Inland Revenue and Social Services. Even small companies are increasingly seeing outsourcing as a means of making the most of their more limited resources.
However, there are some important questions to ask:
Because every organisation's needs are different, informed answers to these questions have been difficult to come by.
Robert White and Barry James are experts with more than 35 years of experience in this field. The Outsourcing Manual is the first fully comprehensive guide for any organisation considering taking this route. It is above all practical, with models, outline procedures, a step by step guide to procurement and standard documentation that can easily be adapted to your organisation's requirements. There are case studies and worked examples throughout.
If you are involved in or considering outsourcing, the methodical and case-study illustrated approach of The Outsourcing Manual will equip you to manage the process for a successful outcome.
The Outsourcing Manual is published by
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The ISBN number of the Manual is 0 566 07834 1